Great guys here. Love the shop and can't say enough good things about them. A tube for $8 is actually really cheap compared to most other stores. They always get my repairs done in time, and great me with a smile. They invite me on some killer group rides and they we all go out after, so that is why the owner is out at the bars with his customers. I could go on for days about this shop, best one in the Grand Rapids area by FAR!!!
I bought a bike there and was very pleased with it. Then I had more questions, and wanted to ride more. Each time I stopped in, they encouraged me to stop in, ask questions, and invited me to participate in group rides. No pressure, just friendly encouragement, great advice, and good service.
Great shop!! Assembly and repairs are done professionally and with pride. I love what they recently did with the outside of the shop, a compliment to the town of Rockford.
Really nice people, they understood I wasn't an expert at bikes, but was very interested in knowing all the information before making a purchase.
Just visited Speed Merchants after my shifter stopped working while riding Merrell trail. The mechanic repaired my shifter on the spot and got me back on the trail. Great experience, great people.
Went in to this Local Bike shop after shopping around while traveling on business from other Grand Rapids area stores and a few in the Kalamazoo and Chicago Areas. I wanted to buy a bike locally (I live as close to Rockford as to any other shop) and have an idea of what I might expect on price and all the stuff that goes into purchasing a bike. I knew nothing about bikes, and hadn't ridden a bike for more than 10 minutes since the early 80's. The service was friendly, encouraging, and they were willing to entertain my newbie questions like "how do you shift", "where are the pedals", "what's THAT do", "why is the seat so small". I didn't buy anything the first time I went in, or the second, and they were both on Saturdays in the spring, and they continued to answer my questions and offer advice, insight, while trying to help me choose the best bike for my purpose. Their pricing was in line or better than I'd found on similar level bikes at other shops.
I have bought two more bikes from them since, and wouldn't consider going anywhere else. Love this place!
Speed Merchants is a US Bicycle Store based in Rockford, Michigan. Speed Merchants is located at 106 E Bridge St NE, Rockford, MI 49341, USA.
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